Life Coaching for Smart Women at a Crossroads

Creative Female Entrepreneurs



I find immense joy in sharing the invaluable lessons I've learned throughout my journey leading a successful exhibition design agency for more than 25 years.
My coaching style is a fusion of creativity, strategy, and unwavering support, using a combination of CBT, NLP and EFT modalities and I use a unique psychometric assessment for resilience & wellbeing at work (Wraw).
I believe that within each of us lies the strength to tackle life's challenges and that we don't need to "have it all"; we just deserve to have what we truly desire.
Are you ready to Become HER, an entrepreneur who embodies authenticity, innovation and impact?
When you work through my signature programme you embark on a life changing journey of transformation as we get laser focus on your Vision, Mindset, Strategy, Power, and Balance. Together, we tackle common challenges such as confidence, clarity, imposter syndrome, procrastination, decision-making, work/life balance, money mindset and the pursuit of growth and visibility. You will discover the three key invisible barriers to your success and how to break through them.
When you work through my signature programme you embark on a life changing journey of transformation: Vision, Mindset, Strategy, Power, and Balance. Together, we tackle common challenges such as confidence, clarity, imposter syndrome, procrastination, decision-making, and the pursuit of growth and visibility. You will discover the three key invisible barriers to your success and how to break through them.
To create a tribe—a community where women feel seen, heard, visible, and supported for their uniqueness, passions, and individuality. I'm dedicated to providing a space where women business owners can find a sense of belonging while stepping away from societal expectations and to use my gifts of experience, learning and belief to amplify the self-worth and net-worth of my clients.
To create a tribe, a community where women feel seen, heard, visible, and supported for their uniqueness, passions, and individuality. I'm dedicated to providing a space where women business owners can find a sense of belonging while stepping away from societal expectations and to use my gifts of experience, learning and belief to amplify the self-worth and net-worth of my clients.

Welcome to

The question everyone wants answered but nobody will tell you straight until now
Let me guess how you got here.
You've been looking at leadership coaches' websites for the past hour. Beautiful images. Inspiring testimonials. Vague descriptions of "transformational leadership development" and "bespoke programmes tailored to your needs."
But nowhere - NOWHERE - does anyone tell you what it actually costs.
You've found "Book a Discovery Call" buttons. You've seen "Investment available upon consultation." You've read "Pricing varies depending on your needs."
What you haven't found is a straight answer to a simple question: How much does leadership coaching actually cost?
I'm going to answer that question. Completely. Honestly. Including my own pricing.
Why? Because if you're a Client Services Director earning £80k working 60-hour weeks wondering if coaching is worth the investment, you deserve to know what you're considering BEFORE you book a call with me or anyone else.
Leadership coaching for senior agency leaders typically costs between £2,500 and £15,000+ depending on format, duration, and coach experience.
There. I said it.
Now let me break down what that actually means, what you get for different investment levels, and most importantly whether it's worth it.
Here's what you'll typically find in the market:
What you get:
Group coaching programmes (6-12 participants)
3-6 months duration
Monthly or fortnightly group sessions (90-120 minutes)
Some individual check-ins
Access to frameworks and resources
Peer learning and support
Who this works for:
First-time leaders wanting foundational skills
People exploring whether coaching works for them
Leaders with limited budget or company support
Those who value peer learning
What to watch for:
Limited individual attention
Generic content (not industry-specific)
Less flexibility in scheduling
May not address your specific challenges deeply
What you get:
Hybrid programmes (mix of 1-1 and group)
6 months duration
Regular 1-1 coaching sessions (usually monthly)
Group masterclasses or workshops
Industry-specific frameworks
Email/message support between sessions
Assessments or diagnostics
Who this works for:
Senior leaders with specific challenges
People wanting both peer support and individual attention
Leaders ready to make significant changes
Companies willing to invest in leadership development
What to watch for:
Less frequent 1-1 time than pure individual coaching
Group elements may not always be relevant to your situation
Coach's industry experience matters hugely at this level
What you get:
Pure 1-1 coaching programmes
6-12 months duration
Fortnightly or weekly sessions
Unlimited support between sessions
Customised frameworks and tools
Often includes psychometric assessments
Deep, sustained transformation work
Who this works for:
C-suite or board-level leaders
Complex organisational challenges
Leaders managing significant change
High-stakes leadership transitions
People wanting intensive, personalized support
What to watch for:
Premium doesn't always mean better fit
Expensive coaches aren't necessarily more experienced in YOUR industry
Long contracts can be risky if the relationship isn't working
What you get:
C-suite executive coaching
12+ months engagement
Weekly sessions
Strategic advisory role
Organisational consulting
Board-level experience
Often accredited with ICF Master Coach credentials
Who this works for:
CEOs, MDs, Board Members
Organisational transformation
M&A, major strategic shifts
High-profile leadership roles
Honestly? If you're a CSD, HOD, or Senior Producer in an agency, this level is probably overkill. The challenges are different at this level.
Let me be completely transparent about my own pricing:
What it is:
Half-day intensive workshop
Maximum 12 participants
The complete Leadership Line Framework
Above/Below the Line diagnostic
Personal action plan
90 days email support
Who it's for:
You want to understand what's possible
You're exploring whether this approach works for you
You want the frameworks without ongoing commitment
Your company won't fund ongoing coaching yet
Why this price? This is deliberately accessible. It's my way of saying "try before you invest significantly." If the frameworks don't resonate, you've invested £450, not £5,000.
What it is:
Group coaching programme (maximum 8 participants)
Monthly 2-hour group coaching sessions
One 1-1 coaching session per quarter
Complete Leadership Line framework and tools
Email support between sessions
Access to resource library
Peer support and accountability
Who it's for:
Senior agency leaders (CSD, HOD, Senior Producer level)
You're operating Below the Line and know you need to change
You value peer learning from other agency leaders
You want proven frameworks specific to agencies
Your budget or company support is around £3k-4k
Why this price? Group coaching allows me to keep the investment accessible while still providing significant value. The peer element is powerful as you learn as much from other agency leaders' challenges as from my coaching. The quarterly 1-1 ensures your specific situation gets attention.
What it is:
Pure 1-1 coaching
Fortnightly 90-minute sessions (12 sessions total)
Email/message support between sessions
Customised to your specific challenges
All frameworks and tools
Option to include professional assessments (additional cost)
Who it's for:
Complex leadership challenges needing deep work
You prefer private, confidential coaching
Your situation is unique or sensitive
You want intensive, personalised support
Company is funding your development
Why this price? This reflects the intensive, personalised nature of 1-1 work. It's 24 hours of coaching time plus preparation, customization, and between-session support over 6 months.
What it is:
In-house workshops and coaching for agencies
Tailored to your specific challenges
Team development alongside individual coaching
Can include multiple leaders
Typical investment: £2,000 - £15,000 depending on scope
Who it's for:
Agencies investing in multiple leaders
Team-wide leadership development
Specific organizational challenges
Pricing is meaningless without ROI. So let's talk about what leadership coaching actually returns.
Before we discuss ROI, let's be honest about what staying Below the Line is costing you:
Your Time:
You're working 50-60 hour weeks = 10-20 hours overtime weekly
At your day rate, that's £X of unpaid work per year
Over 5 years Below the Line = [significant number] hours of your life
Your Team:
Team attrition costs 50-150% of salary to replace someone
One team member leaving costs £25k-£75k in recruitment, lost productivity, training
Below the Line leadership typically loses 1-2 team members per year
Your Career:
Leaders who don't transition well often plateau
You stay in the same role longer (opportunity cost of next promotion)
Or worse: you burn out and leave the industry
Your Health:
Chronic stress leads to health issues
Broken sleep, anxiety, relationship strain
The long-term cost is literally immeasurable
Your Business:
You're a bottleneck to growth
Client relationships are fragile (too dependent on you)
Projects run less efficiently
Your capacity limits the agency's capacity
Honest question: What's the 5-year cost of NOT developing your leadership?
For most senior agency leaders, it's easily £50,000-£100,000+ in lost time, team attrition, and missed career opportunities.
Let me share what happens when leaders move Above the Line:
Time Savings:
Most clients report saving 10-15 hours per week within 3-4 months
That's 500+ hours per year
At your day rate, that's worth £X per year
Time ROI alone often covers the coaching investment
Team Development:
Your team becomes more capable and confident
Reduced attrition (saving £25k-£75k per person retained)
Faster project delivery as team handles more independently
Better client relationships as team develops client skills
Career Progression:
Above the Line leaders are promotable
They're trusted with bigger responsibilities
They become board candidates
Typical salary increase at next level: £15k-£30k
Business Impact:
You can take on more clients (you're not the bottleneck)
Projects run more smoothly (less firefighting)
Client retention improves (strategic relationships, not just delivery)
Your capacity no longer limits the business
Personal Wellbeing:
You finish work at reasonable hours
You can actually take holidays
Reduced stress and anxiety
Better relationships outside work
You remember why you loved this work
Let me share some examples:
Client A: Senior Producer at Events Agency
Investment: £3,250 (Above the Line Programme)
Time saved: 12 hours per week average
Team member retained who was about to leave (saving ~£40k)
Promoted to Head of Production 8 months later (+£18k salary)
ROI: Approximately 15x in first year
Client B: Client Services Director at Creative Agency
Investment: £4,800 (1-1 coaching)
Reduced overtime from 20 hours/week to 5 hours/week
Team member developed into senior role (prevented external hire, saved ~£60k)
Won new client because had capacity to pitch (£120k account)
ROI: Difficult to calculate but massive
Client C: Head of Department at Experiential Agency
Investment: £450 (Masterclass only)
Applied frameworks immediately
Delegated three major client relationships within 2 months
Reported 8 hours/week time savings
ROI: 40+ hours in first quarter alone
Some things can't be measured in pounds:
Confidence - knowing you CAN lead, not just deliver
Clarity - understanding what leadership actually means
Legacy - developing leaders who'll develop others
Pride - watching your team succeed independently
Energy - actually enjoying work again
Respect - from your team, peers, and board
How much is it worth to stop dreading Monday mornings?
This is usually the wrong question. The right questions are:
If you're:
Working 60-hour weeks (10-20 hours unpaid overtime weekly)
At risk of burning out
Losing team members
Plateaued in your career
Miserable despite being successful
The cost of not changing is higher than any coaching investment.
Many agencies invest in leadership development. Here's how to ask:
The Business Case: "I'd like to discuss investing in leadership development. I'm currently [specific challenge - e.g., working significant overtime, team members aren't developing as fast as we need]. Leadership coaching would help me [specific outcome - e.g., delegate more effectively, develop the team faster, free up strategic thinking time]. The investment is [amount] over 6 months. Given [business benefit - e.g., the team will be more capable, I'll be able to take on more clients, we'll reduce attrition], I believe this will return significant value to the business."
What companies consider:
Cost of replacing you if you burn out: £80k-£150k
Cost of team attrition: £25k-£75k per person
Cost of your overtime: £X per year
Value of your increased capacity: £X in revenue
Coaching investment: £3k-£7k
Most financially literate MDs see this as an obvious investment.
Some people choose to self-fund because:
It's an investment in their career, not just current role
They want to own the decision completely
Their company won't fund it (yet)
They value the independence
Payment plans: Many coaches (including me) offer payment plans. £3,250 becomes ~£540/month over 6 months.
Is it worth £540/month to:
Work 15 fewer hours per week?
Stop dreading Sunday evenings?
Develop skills that serve your entire career?
Become the leader you want to be?
Only you can answer that.
Don't choose a coach based on price alone.
The most expensive coach isn't necessarily the best fit for you. The cheapest option isn't necessarily the bargain.
Choose based on:
Industry experience - Do they understand agency life?
Lived experience - Have they made this transition themselves?
Frameworks - Do their approaches make sense to you?
Chemistry - Do you trust them?
Results - Do they have testimonials from people like you?
Investment - Can you genuinely afford this without stress?
Red flags:
Pressure to sign up immediately
Vague about what you actually get
No clear framework or methodology
Can't explain their own experience
Won't offer a discovery call first
Promises specific outcomes ("you'll be promoted in 6 months")
Answer these questions honestly:
1. How much is your current situation costing you?
Hours of overtime per week: _____
Team members lost in past year: _____
Your stress level (1-10): _____
Your job satisfaction (1-10): _____
2. What would change if you moved Above the Line?
Time saved per week: _____
Impact on your team: _____
Impact on your career: _____
Impact on your wellbeing: _____
3. What's it worth to you to make that change?
In time: _____
In money: _____
In career progression: _____
In life quality: _____
4. Can you afford the investment?
Will your company fund it? _____
Can you self-fund it? _____
Would a payment plan work? _____
If your answers to #2 and #3 significantly outweigh #4, coaching is probably worth it.
People often ask me: "Should I do the group programme or 1-1 coaching?"
Choose Above the Line Programme (£3,250) if:
You're clear that Below the Line operating is your main challenge
You value learning from other agency leaders
You prefer a structured, paced approach
Your budget is around £3k-4k
You're comfortable in group settings
You are new to leadership
Choose 1-1 Coaching (£4,800) if:
Your challenges are complex or sensitive
You need intensive, personalised support
You want maximum flexibility in topics covered
Your company is funding development
You prefer private, confidential coaching
You want fortnightly touchpoints (not monthly)
Both include:
The complete Leadership Line Framework
Above/Below the Line tools
Email support
My 30 years of agency experience
Industry-specific coaching
The difference is intensity, personalisation, and peer learning vs private coaching.
Still not sure? Book a discovery call. I'll honestly tell you which (if either) makes sense for you.
Let's be honest about the alternatives:
Pros: Cheap, flexible, self-paced Cons: No accountability, no personalisation, 90%+ don't finish them Works when: You're highly self-motivated and your challenges are straightforward Doesn't work when: You need accountability, feedback, or help applying concepts to your specific situation
Pros: Free, company-specific knowledge Cons: Your mentor may not have made the leadership transition well themselves, power dynamics, limited objectivity Works when: Your company has excellent leaders who have time to mentor properly Doesn't work when: Your mentor is also Below the Line, or there's no one senior enough with time
Pros: Free, builds resilience Cons: Takes 3-5 years of trial and error, team attrition along the way, possible burnout, no guarantee you'll figure it out Works when: You have time, resilience, and a patient company Doesn't work when: You're already struggling, time is limited, or the cost of mistakes is high
Pros: Proven frameworks, accountability, personalised support, faster results Cons: Financial investment required Works when: You're ready to invest in accelerated development Doesn't work when: You're not ready to commit time and energy alongside the financial investment
The truth? Most successful leaders use a combination: books for knowledge, mentors for company-specific guidance, coaching for transformation.
"How much does leadership coaching cost?" isn't actually what you want to know.
What you really want to know is:
"Is this going to work for ME?"
And here's the honest answer: It depends on you, not just the coaching.
Coaching works when:
You're ready to be uncomfortable (unlearning old habits isn't easy)
You're willing to try new approaches (even when Below the Line feels "safer")
You'll do the work between sessions (coaching isn't magic)
You're honest about what's not working (including with yourself)
You give it time (real change takes months, not weeks)
Coaching doesn't work when:
You want someone to fix your problems for you
You're not willing to change how you operate
You're looking for validation, not transformation
You won't make time for it
You're hoping for quick fixes
The coach matters. The frameworks matter. But your readiness matters most.
If you're a Client Services Director, Head of Department, or Senior Producer in a creative, experiential, or events agency, and you're:
Working 50-60+ hour weeks
Getting pulled back into delivery constantly
Frustrated that your team isn't stepping up
Losing the joy you used to have for this work
Wondering if you're cut out for leadership
Start with the Masterclass (£450).
It's a low-risk way to:
See if the Leadership Line Framework resonates
Meet me and see if we're a good fit
Understand what Above the Line leadership actually means
Get immediate tools you can apply
Decide if further investment makes sense
If the Masterclass transforms how you think about leadership, then consider the Above the Line Programme (£3,250).
If you have complex challenges, company funding, or want intensive support, then consider 1-1 coaching (£4,800).
But start by understanding whether this approach works for you before committing significant investment.
How much does leadership coaching cost? £2,500-£15,000+ depending on format and duration.
My pricing:
Masterclass: £450
Above the Line Programme: £3,250
1-1 Coaching: £4,800
Is it worth it? If you're working 15-20 hours overtime weekly, at risk of team attrition, and plateaued in your leadership development: Yes, absolutely.
The time savings alone typically justify the investment within 6-12 months.
The career progression, team development, and personal wellbeing benefits are invaluable.
But coaching only works if you're ready to do the work.
If you're still reading, you're probably thinking: "This might be worth exploring."
Here are your next steps:
1. Book a Discovery Call (Free, No Obligation) Let's talk about your specific situation. What's keeping you Below the Line? What would Above the Line unlock for you? I'll be completely honest about whether working together makes sense.
No sales pressure. No obligation. Just an honest conversation about whether this is right for you.
[Book a 30-minute discovery call]
2. Attend The Leadership Line Masterclass (£450) Learn the complete framework and decide if this approach works for you
[Drop me an email: [email protected]]
3. Take the Free Leadership Line Index Not ready to talk yet? Take the "Above or Below the Line?" self-assessment and see where you're operating.
Leadership coaching isn't an expense. It's an investment.
An investment in:
Your career trajectory
Your team's development
Your company's growth
Your personal wellbeing
The leader you're becoming
The question isn't "Can I afford leadership coaching?"
The question is "Can I afford to stay Below the Line for another year?"
Only you can answer that.
But now you know exactly what coaching costs and what it returns.
The decision is yours.
Suzy Malhotra Founder, The Leadership Line Leadership Coach for Creative, Experiential & Events Agencies
About Pricing Transparency: I believe you deserve to know what you're considering before you book a discovery call. Too many coaches hide their pricing, creating an awkward "bait and switch" dynamic. You're a senior professional making an important decision. You deserve complete information.

The question everyone wants answered but nobody will tell you straight until now
Let me guess how you got here.
You've been looking at leadership coaches' websites for the past hour. Beautiful images. Inspiring testimonials. Vague descriptions of "transformational leadership development" and "bespoke programmes tailored to your needs."
But nowhere - NOWHERE - does anyone tell you what it actually costs.
You've found "Book a Discovery Call" buttons. You've seen "Investment available upon consultation." You've read "Pricing varies depending on your needs."
What you haven't found is a straight answer to a simple question: How much does leadership coaching actually cost?
I'm going to answer that question. Completely. Honestly. Including my own pricing.
Why? Because if you're a Client Services Director earning £80k working 60-hour weeks wondering if coaching is worth the investment, you deserve to know what you're considering BEFORE you book a call with me or anyone else.
Leadership coaching for senior agency leaders typically costs between £2,500 and £15,000+ depending on format, duration, and coach experience.
There. I said it.
Now let me break down what that actually means, what you get for different investment levels, and most importantly whether it's worth it.
Here's what you'll typically find in the market:
What you get:
Group coaching programmes (6-12 participants)
3-6 months duration
Monthly or fortnightly group sessions (90-120 minutes)
Some individual check-ins
Access to frameworks and resources
Peer learning and support
Who this works for:
First-time leaders wanting foundational skills
People exploring whether coaching works for them
Leaders with limited budget or company support
Those who value peer learning
What to watch for:
Limited individual attention
Generic content (not industry-specific)
Less flexibility in scheduling
May not address your specific challenges deeply
What you get:
Hybrid programmes (mix of 1-1 and group)
6 months duration
Regular 1-1 coaching sessions (usually monthly)
Group masterclasses or workshops
Industry-specific frameworks
Email/message support between sessions
Assessments or diagnostics
Who this works for:
Senior leaders with specific challenges
People wanting both peer support and individual attention
Leaders ready to make significant changes
Companies willing to invest in leadership development
What to watch for:
Less frequent 1-1 time than pure individual coaching
Group elements may not always be relevant to your situation
Coach's industry experience matters hugely at this level
What you get:
Pure 1-1 coaching programmes
6-12 months duration
Fortnightly or weekly sessions
Unlimited support between sessions
Customised frameworks and tools
Often includes psychometric assessments
Deep, sustained transformation work
Who this works for:
C-suite or board-level leaders
Complex organisational challenges
Leaders managing significant change
High-stakes leadership transitions
People wanting intensive, personalized support
What to watch for:
Premium doesn't always mean better fit
Expensive coaches aren't necessarily more experienced in YOUR industry
Long contracts can be risky if the relationship isn't working
What you get:
C-suite executive coaching
12+ months engagement
Weekly sessions
Strategic advisory role
Organisational consulting
Board-level experience
Often accredited with ICF Master Coach credentials
Who this works for:
CEOs, MDs, Board Members
Organisational transformation
M&A, major strategic shifts
High-profile leadership roles
Honestly? If you're a CSD, HOD, or Senior Producer in an agency, this level is probably overkill. The challenges are different at this level.
Let me be completely transparent about my own pricing:
What it is:
Half-day intensive workshop
Maximum 12 participants
The complete Leadership Line Framework
Above/Below the Line diagnostic
Personal action plan
90 days email support
Who it's for:
You want to understand what's possible
You're exploring whether this approach works for you
You want the frameworks without ongoing commitment
Your company won't fund ongoing coaching yet
Why this price? This is deliberately accessible. It's my way of saying "try before you invest significantly." If the frameworks don't resonate, you've invested £450, not £5,000.
What it is:
Group coaching programme (maximum 8 participants)
Monthly 2-hour group coaching sessions
One 1-1 coaching session per quarter
Complete Leadership Line framework and tools
Email support between sessions
Access to resource library
Peer support and accountability
Who it's for:
Senior agency leaders (CSD, HOD, Senior Producer level)
You're operating Below the Line and know you need to change
You value peer learning from other agency leaders
You want proven frameworks specific to agencies
Your budget or company support is around £3k-4k
Why this price? Group coaching allows me to keep the investment accessible while still providing significant value. The peer element is powerful as you learn as much from other agency leaders' challenges as from my coaching. The quarterly 1-1 ensures your specific situation gets attention.
What it is:
Pure 1-1 coaching
Fortnightly 90-minute sessions (12 sessions total)
Email/message support between sessions
Customised to your specific challenges
All frameworks and tools
Option to include professional assessments (additional cost)
Who it's for:
Complex leadership challenges needing deep work
You prefer private, confidential coaching
Your situation is unique or sensitive
You want intensive, personalised support
Company is funding your development
Why this price? This reflects the intensive, personalised nature of 1-1 work. It's 24 hours of coaching time plus preparation, customization, and between-session support over 6 months.
What it is:
In-house workshops and coaching for agencies
Tailored to your specific challenges
Team development alongside individual coaching
Can include multiple leaders
Typical investment: £2,000 - £15,000 depending on scope
Who it's for:
Agencies investing in multiple leaders
Team-wide leadership development
Specific organizational challenges
Pricing is meaningless without ROI. So let's talk about what leadership coaching actually returns.
Before we discuss ROI, let's be honest about what staying Below the Line is costing you:
Your Time:
You're working 50-60 hour weeks = 10-20 hours overtime weekly
At your day rate, that's £X of unpaid work per year
Over 5 years Below the Line = [significant number] hours of your life
Your Team:
Team attrition costs 50-150% of salary to replace someone
One team member leaving costs £25k-£75k in recruitment, lost productivity, training
Below the Line leadership typically loses 1-2 team members per year
Your Career:
Leaders who don't transition well often plateau
You stay in the same role longer (opportunity cost of next promotion)
Or worse: you burn out and leave the industry
Your Health:
Chronic stress leads to health issues
Broken sleep, anxiety, relationship strain
The long-term cost is literally immeasurable
Your Business:
You're a bottleneck to growth
Client relationships are fragile (too dependent on you)
Projects run less efficiently
Your capacity limits the agency's capacity
Honest question: What's the 5-year cost of NOT developing your leadership?
For most senior agency leaders, it's easily £50,000-£100,000+ in lost time, team attrition, and missed career opportunities.
Let me share what happens when leaders move Above the Line:
Time Savings:
Most clients report saving 10-15 hours per week within 3-4 months
That's 500+ hours per year
At your day rate, that's worth £X per year
Time ROI alone often covers the coaching investment
Team Development:
Your team becomes more capable and confident
Reduced attrition (saving £25k-£75k per person retained)
Faster project delivery as team handles more independently
Better client relationships as team develops client skills
Career Progression:
Above the Line leaders are promotable
They're trusted with bigger responsibilities
They become board candidates
Typical salary increase at next level: £15k-£30k
Business Impact:
You can take on more clients (you're not the bottleneck)
Projects run more smoothly (less firefighting)
Client retention improves (strategic relationships, not just delivery)
Your capacity no longer limits the business
Personal Wellbeing:
You finish work at reasonable hours
You can actually take holidays
Reduced stress and anxiety
Better relationships outside work
You remember why you loved this work
Let me share some examples:
Client A: Senior Producer at Events Agency
Investment: £3,250 (Above the Line Programme)
Time saved: 12 hours per week average
Team member retained who was about to leave (saving ~£40k)
Promoted to Head of Production 8 months later (+£18k salary)
ROI: Approximately 15x in first year
Client B: Client Services Director at Creative Agency
Investment: £4,800 (1-1 coaching)
Reduced overtime from 20 hours/week to 5 hours/week
Team member developed into senior role (prevented external hire, saved ~£60k)
Won new client because had capacity to pitch (£120k account)
ROI: Difficult to calculate but massive
Client C: Head of Department at Experiential Agency
Investment: £450 (Masterclass only)
Applied frameworks immediately
Delegated three major client relationships within 2 months
Reported 8 hours/week time savings
ROI: 40+ hours in first quarter alone
Some things can't be measured in pounds:
Confidence - knowing you CAN lead, not just deliver
Clarity - understanding what leadership actually means
Legacy - developing leaders who'll develop others
Pride - watching your team succeed independently
Energy - actually enjoying work again
Respect - from your team, peers, and board
How much is it worth to stop dreading Monday mornings?
This is usually the wrong question. The right questions are:
If you're:
Working 60-hour weeks (10-20 hours unpaid overtime weekly)
At risk of burning out
Losing team members
Plateaued in your career
Miserable despite being successful
The cost of not changing is higher than any coaching investment.
Many agencies invest in leadership development. Here's how to ask:
The Business Case: "I'd like to discuss investing in leadership development. I'm currently [specific challenge - e.g., working significant overtime, team members aren't developing as fast as we need]. Leadership coaching would help me [specific outcome - e.g., delegate more effectively, develop the team faster, free up strategic thinking time]. The investment is [amount] over 6 months. Given [business benefit - e.g., the team will be more capable, I'll be able to take on more clients, we'll reduce attrition], I believe this will return significant value to the business."
What companies consider:
Cost of replacing you if you burn out: £80k-£150k
Cost of team attrition: £25k-£75k per person
Cost of your overtime: £X per year
Value of your increased capacity: £X in revenue
Coaching investment: £3k-£7k
Most financially literate MDs see this as an obvious investment.
Some people choose to self-fund because:
It's an investment in their career, not just current role
They want to own the decision completely
Their company won't fund it (yet)
They value the independence
Payment plans: Many coaches (including me) offer payment plans. £3,250 becomes ~£540/month over 6 months.
Is it worth £540/month to:
Work 15 fewer hours per week?
Stop dreading Sunday evenings?
Develop skills that serve your entire career?
Become the leader you want to be?
Only you can answer that.
Don't choose a coach based on price alone.
The most expensive coach isn't necessarily the best fit for you. The cheapest option isn't necessarily the bargain.
Choose based on:
Industry experience - Do they understand agency life?
Lived experience - Have they made this transition themselves?
Frameworks - Do their approaches make sense to you?
Chemistry - Do you trust them?
Results - Do they have testimonials from people like you?
Investment - Can you genuinely afford this without stress?
Red flags:
Pressure to sign up immediately
Vague about what you actually get
No clear framework or methodology
Can't explain their own experience
Won't offer a discovery call first
Promises specific outcomes ("you'll be promoted in 6 months")
Answer these questions honestly:
1. How much is your current situation costing you?
Hours of overtime per week: _____
Team members lost in past year: _____
Your stress level (1-10): _____
Your job satisfaction (1-10): _____
2. What would change if you moved Above the Line?
Time saved per week: _____
Impact on your team: _____
Impact on your career: _____
Impact on your wellbeing: _____
3. What's it worth to you to make that change?
In time: _____
In money: _____
In career progression: _____
In life quality: _____
4. Can you afford the investment?
Will your company fund it? _____
Can you self-fund it? _____
Would a payment plan work? _____
If your answers to #2 and #3 significantly outweigh #4, coaching is probably worth it.
People often ask me: "Should I do the group programme or 1-1 coaching?"
Choose Above the Line Programme (£3,250) if:
You're clear that Below the Line operating is your main challenge
You value learning from other agency leaders
You prefer a structured, paced approach
Your budget is around £3k-4k
You're comfortable in group settings
You are new to leadership
Choose 1-1 Coaching (£4,800) if:
Your challenges are complex or sensitive
You need intensive, personalised support
You want maximum flexibility in topics covered
Your company is funding development
You prefer private, confidential coaching
You want fortnightly touchpoints (not monthly)
Both include:
The complete Leadership Line Framework
Above/Below the Line tools
Email support
My 30 years of agency experience
Industry-specific coaching
The difference is intensity, personalisation, and peer learning vs private coaching.
Still not sure? Book a discovery call. I'll honestly tell you which (if either) makes sense for you.
Let's be honest about the alternatives:
Pros: Cheap, flexible, self-paced Cons: No accountability, no personalisation, 90%+ don't finish them Works when: You're highly self-motivated and your challenges are straightforward Doesn't work when: You need accountability, feedback, or help applying concepts to your specific situation
Pros: Free, company-specific knowledge Cons: Your mentor may not have made the leadership transition well themselves, power dynamics, limited objectivity Works when: Your company has excellent leaders who have time to mentor properly Doesn't work when: Your mentor is also Below the Line, or there's no one senior enough with time
Pros: Free, builds resilience Cons: Takes 3-5 years of trial and error, team attrition along the way, possible burnout, no guarantee you'll figure it out Works when: You have time, resilience, and a patient company Doesn't work when: You're already struggling, time is limited, or the cost of mistakes is high
Pros: Proven frameworks, accountability, personalised support, faster results Cons: Financial investment required Works when: You're ready to invest in accelerated development Doesn't work when: You're not ready to commit time and energy alongside the financial investment
The truth? Most successful leaders use a combination: books for knowledge, mentors for company-specific guidance, coaching for transformation.
"How much does leadership coaching cost?" isn't actually what you want to know.
What you really want to know is:
"Is this going to work for ME?"
And here's the honest answer: It depends on you, not just the coaching.
Coaching works when:
You're ready to be uncomfortable (unlearning old habits isn't easy)
You're willing to try new approaches (even when Below the Line feels "safer")
You'll do the work between sessions (coaching isn't magic)
You're honest about what's not working (including with yourself)
You give it time (real change takes months, not weeks)
Coaching doesn't work when:
You want someone to fix your problems for you
You're not willing to change how you operate
You're looking for validation, not transformation
You won't make time for it
You're hoping for quick fixes
The coach matters. The frameworks matter. But your readiness matters most.
If you're a Client Services Director, Head of Department, or Senior Producer in a creative, experiential, or events agency, and you're:
Working 50-60+ hour weeks
Getting pulled back into delivery constantly
Frustrated that your team isn't stepping up
Losing the joy you used to have for this work
Wondering if you're cut out for leadership
Start with the Masterclass (£450).
It's a low-risk way to:
See if the Leadership Line Framework resonates
Meet me and see if we're a good fit
Understand what Above the Line leadership actually means
Get immediate tools you can apply
Decide if further investment makes sense
If the Masterclass transforms how you think about leadership, then consider the Above the Line Programme (£3,250).
If you have complex challenges, company funding, or want intensive support, then consider 1-1 coaching (£4,800).
But start by understanding whether this approach works for you before committing significant investment.
How much does leadership coaching cost? £2,500-£15,000+ depending on format and duration.
My pricing:
Masterclass: £450
Above the Line Programme: £3,250
1-1 Coaching: £4,800
Is it worth it? If you're working 15-20 hours overtime weekly, at risk of team attrition, and plateaued in your leadership development: Yes, absolutely.
The time savings alone typically justify the investment within 6-12 months.
The career progression, team development, and personal wellbeing benefits are invaluable.
But coaching only works if you're ready to do the work.
If you're still reading, you're probably thinking: "This might be worth exploring."
Here are your next steps:
1. Book a Discovery Call (Free, No Obligation) Let's talk about your specific situation. What's keeping you Below the Line? What would Above the Line unlock for you? I'll be completely honest about whether working together makes sense.
No sales pressure. No obligation. Just an honest conversation about whether this is right for you.
[Book a 30-minute discovery call]
2. Attend The Leadership Line Masterclass (£450) Learn the complete framework and decide if this approach works for you
[Drop me an email: [email protected]]
3. Take the Free Leadership Line Index Not ready to talk yet? Take the "Above or Below the Line?" self-assessment and see where you're operating.
Leadership coaching isn't an expense. It's an investment.
An investment in:
Your career trajectory
Your team's development
Your company's growth
Your personal wellbeing
The leader you're becoming
The question isn't "Can I afford leadership coaching?"
The question is "Can I afford to stay Below the Line for another year?"
Only you can answer that.
But now you know exactly what coaching costs and what it returns.
The decision is yours.
Suzy Malhotra Founder, The Leadership Line Leadership Coach for Creative, Experiential & Events Agencies
About Pricing Transparency: I believe you deserve to know what you're considering before you book a discovery call. Too many coaches hide their pricing, creating an awkward "bait and switch" dynamic. You're a senior professional making an important decision. You deserve complete information.

Carla Cortesi, Animal Assisted Therapist


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